Viterbo University
  • 31-May-2017 to 30-Jun-2017 (EST)
  • Admissions
  • La Crosse, WI, USA
  • Salary
  • Full Time

Viterbo University seeks qualified candidates to recruit and enroll a diverse group of motivated undergraduate students through the role of Admission Counselor and provide customer service to veterans, service members, or their dependents as a point of contact for both prospective and current Viterbo students. Individual will work independently and as part of a team to provide courteous and accurate customer service to all students, visitors, and the campus community in pursuit of enrollment goals defined by the Director of Admission.

This full-time salaried staff member will work in the Office of Admission and have some travel and off-campus outreach responsibilities with community groups, college fairs, pre-college groups, high schools, alumni events, military branches and families, and veterans events.

Essential Duties and Responsiblities:

  • Identify students in the assigned territory who may be a fit for the University and engage them in the admission process through a systematic effort of personal contact (including phone, email, text, and letters).
  • Manage enrollment funnel in the assigned territory by moving students from inquiry to applicant to admitted student to deposited student to enrollment.
  • Conduct engaging and effective prospective student appointments and presentations for individuals and groups.
  • Meet with veterans, service members, or their dependents who are considering enrolling in an academic program at Viterbo.
  • Serve as an initial point of contact for both prospective and current Viterbo veterans, service members, or their dependents, and refer and connect these students to various campus offices and off-campus agencies, including, but not limited to, the academic resource center, financial aid, campus ministry, career services, counseling services, etc.
  • Maintain accurate, up to date files on prospective students through the CRM with strong attention to detail.
  • Provide proactive, thorough and timely information to students about the admission process, financial aid process, certification of veteran benefits process, academic programs, and student experience.
  • Cultivate relationships with high school counselors, teachers and administrators, and with students and their families through college fairs, high school visits, and on-going personal communication.
  • Work with the rest of the admissions staff to develop the annual recruitment plan including the annual calendar of admissions events, and implement activities and events as assigned.
  • Assist with day to day operations of the Office of Admission as needed and participate in University committees, meetings, and events.

Education and/or Experience  

Bachelor's degree required. Experience related to higher education admission, veteran services, student services, or related work with high school students preferred. Veterans and those with military experience are strongly encouraged to apply. Experience working in areas such as marketing, public relations, sales, customer service, event management, or closely related areas also preferred. Must have strong interpersonal, organizational, and analytical skills. Valid driver's license (with the expectation of regular seasonal travel), the ability to lift and carry up to 50 pounds, and willingness to work frequent weekends and evenings required.

Other Skills and Abilities:

  • Ability to effectively communicate in person and in writing and speak publicly
  • Should possess high energy, attention to detail and the ability to organize effectively

This is a full-time, twelve-month administrative position. Application review will begin immediately and will continue to until the position is filled.

To apply, please complete online employment application, upload letter of interest, and resume to be considered.

Contact Information: Brian Weber, Director of Office of Admission, Viterbo University, 900 Viterbo Drive, La Crosse, WI 54601.

Viterbo University
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