Viterbo University
  • 12-Jan-2021 to 13-Mar-2021 (EST)
  • Human Resources
  • La Crosse, WI, USA
  • Salary
  • Full Time

Viterbo University is seeking a Benefits Specialist. The Benefits Specialist is responsible for providing a variety of professional level human resources services to campus employees including but not limited to, employee benefits, COBRA administration, employee leaves of absences, FMLA, workers compensation, and tuition remission.

Essential Duties and Responsibilities:

  • Support all employee benefits programs including, health, dental, long term disability, flexible spending, retirement, and life insurance.
  • Support employees with resolving insurance problems by interpreting benefits policies and procedures, build working relationships with insurance reps to ensure problems are resolved quickly and efficiently.
  • Assist management and plan providers with renewal process. Communicate plan design changes, create employee communication, organize open enrollment meetings and process open enrollment changes.
  • Promote a customer service-oriented work environment to aid in efficiency and employee satisfaction, created benefits web portal to provide on centralized location to obtain plan documents, forms, and other valuable information in regards to employee benefits.
  • Support employee wellbeing programming.
  • Manage the Tuition Remission/Exchange Process. Work with Financial Aid and the Admissions Office to ensure timely processing of applications.
  • Workers Comp- Review and analyze injury/accident reports to determine safety issues and trends, recommend corrective action and ensure implementation of corrective plans to prevent recurrence. Process, investigate and monitor worker compensation claims as necessary. Manage the return to work program. Assist worker's compensation carrier in investigation of claims. Maintain the OSHA 300, 300A, and 301 logs.
  • Comply with federal, state, and local laws by keeping up to date on employment laws to ensure compliance with FMLA, ADA, and FLSA regulations.
  • Manage employee FMLA requests, work with payroll coordinator to ensure appropriate leave allocation.
  • Process end of employment paper work for employees in regards to benefits. Process COBRA paperwork and coordinate COBRA billing if necessary
  • Assist payroll with Unemployment claims processing and/or hearings.
  • Serve on campus-wide committees as appropriate
  • Participates on Human Resources projects and initiatives
  • Provide general human resources assistance to employees and serve as a support to the HR Generalist and the Payroll Office.
  • Assist with employee requests regarding human resources rules and regulations
  • Maintain strong and cooperative working relationships with other university departments.
  • Perform other duties, responsibilities, or special projects as assigned

General Requirements/Qualifications:

  • Bachelor's degree in Human Resources or a related field required.
  • 1-3 years of experience in an administrative and customer service based support role or related area is required
  • 2-3 years of experience in a Human Resources support role (i.e. payroll/benefits) is preferred
  • Proficiency with Microsoft Office
  • Effective written and oral communication skills
  • Strong attention to detail and critical thinking skills
  • Strong organizational and time management skills; ability to multitask and prioritize effectively
  • Ability to work independently and under minimal supervision

About Viterbo University: Viterbo University is a Catholic, Franciscan, liberal arts institution located in scenic La Crosse, Wisconsin, which has been rated as one of the top places to live in the US. The region features an attractive cost of living, beautiful bluffs and coulees, three major rivers including the Mississippi River, world-class health care and education systems, and easy access to major cities in Wisconsin, Minnesota and Illinois.


To apply, please complete online employment application form, upload cover letter and resume to be considered. Please include your salary expectation in your cover letter. 


Contact Information: Kayla Berg, Human Resources Generalist, Viterbo University, 900 Viterbo Drive, La Crosse, WI 54601.


Viterbo University is an equal opportunity employer and encourages nominations and candidacy of historically underrepresented groups.

Viterbo University
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